Shipping Fees & Delivery Times
US Orders：
|
Shipping Method |
Shipping Time |
|
Standard Rate Shipping |
3 to 6 Business Days |
|
Express Rate Shipping |
2 to 4 Business Days |
UK Orders：
|
Shipping Method |
Shipping Time |
|
Standard Rate Shipping |
3 to 5 Business Days |
|
Express Rate Shipping |
1 to 3 Business Days |
Note
- Processing time is usually 1 business day. You will receive a notification once your order has been shipped.
- In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. The delivery time frame will be longer than usual for orders that included preorder or/and customized items. Please refer to the tracking information for the most accurate delivery date.
- For your convenience, we cover all import duties, taxes and applicable fees. Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments
- If you found that: 1) your package has not been delivered within the specified time; 2) the tracking information shows that the package has been delivered but you have not received it; or 3) your package includes missing/incorrect items, please contact customer service within 45 days of the payment date so that the aforementioned issues can be addressed. For other orders, products, and logistics-related issues, make sure to contact customer service within 90 days of the payment date.
- Orders can be shipped to a APO/FPO or P.O. Box addresses
How do I track my order?
As soon as your order ships, we'll send you an email with the shipping and tracking information. Using the tracking number(s) provided, you can track your order by visiting the FedEx or USPS website. Or Click Here to track your order. If you still have questions, feel free to contact us.
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